About

I am a postdoctoral researcher in the research groups Politics & Public Governance (PPG, Departement of Political Sciences) and Computational Linguistics & Psycholinguistics (CLiPS, Departement of Linguistics) at the University of Antwerp. In 2019, I was awarded a senior postdoc grant from the Flemish Research Council to work on the project “Reputation and Structural Reforms of Public Organizations: Explaining Temporal Dynamics”. In 2021, I received an additional postdoc grant from the Fonds de la Recherche Scientifique (FNRS) for my proposal “Breaking the Cycle: On the dynamics between reputation and innovation in government organizations”. I also teach at the Antwerp Management School and University of Antwerp, and previously taught at Tilburg University.

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Interests

  • Perceptions of the public sector, reputation and trust
  • Reforms, change and innovation in the public sector
  • Collaboration and stakeholder participation

Education

  • PhD in Public Management, 2016

    University of Antwerp

  • Master in Business Communication, 2012

    University of Ghent

  • Master in Political Communication, 2011

    University of Antwerp

Publications

Quickly discover relevant content by filtering publications.
. Public Sector Organizations and Reputation. In Handbook of Public Sector Communication, 2019.

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. Media and bureaucratic reputation: Exploring media biases in the coverage of public agencies. In The Blind Spots of Public Bureaucracy and the Politics of Non‐Coordination, 2018.

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Teaching experience

Antwerp Management School

University of Antwerp

Tilburg University (NL)

Blogs

Which audiences matter to public service organisations when managing their reputations?

Why do public sector organisations target different stakeholder audiences when managing their reputations? This is the question we wanted to address in our recent Policy & Politics article entitled What determines the audiences that public service organisations target for reputation management. A basic tenet in the reputation literature is that organisations are sensitive to their environment. Different audiences (be it clients, politicians, the media and others) expect different things from public service organisations, so how do they manage such conflicting demands?

Why do some public agencies attract more media attention than others?

Many would agree that, at least in Western democracies, we live in what is referred to as “mediatised societies”. These are generally understood to be societies in which the media somehow penetrate and affect the way central institutions of our societies function. This includes the public agencies responsible for service delivery, regulation, policy formulation or providing subsidies. Not unlike their political counterparts which have been more intensely studied, many of the media departments of public agencies have witnessed a substantial professionalisation in recent years.

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